Terms of Service

These terms explain the general working policies of Vector Point LLC, a freelance web design and development studio. Every client project also requires a written proposal or service agreement (the “Project Agreement”). The Project Agreement defines the exact scope, price, schedule, deliverables, and responsibilities for that project. If it conflicts with this page, the Project Agreement controls.

Scope and project approval

Work begins only after the client approves the Project Agreement and pays the required deposit. The agreement lists the pages, features, content responsibilities, integrations, revision rounds, schedule, launch work, and items that are not included. Requests outside that scope may require a written change, added cost, and a new schedule.

The client is responsible for giving Vector Point accurate content, timely feedback, required account access, and final approval. Delays in content, access, feedback, or third-party decisions may move the project schedule.

Deposits and payment

A 50% deposit is required to reserve the project and begin work. The deposit is applied to the total project price. The Project Agreement states whether any part of the deposit is refundable and how it is handled if the project is cancelled.

Remaining payments are due according to the schedule in the Project Agreement. Vector Point may pause work when an invoice is past due. Final launch, transfer, or delivery may be held until all amounts due for the completed work and approved added work are paid.

Revisions and changes

The standard five-page website package includes two revision rounds unless the Project Agreement says otherwise. A revision round is one organized set of feedback on the work presented for review. The client should collect feedback from its decision-makers and send one clear response for each round.

New pages, features, a new creative direction, repeated changes to approved work, or additional revision rounds are outside the original scope. Vector Point will explain the effect on price and schedule before doing that added work.

Ownership and intellectual property

The client keeps ownership of the logos, photographs, writing, trademarks, and other material it supplies. The client confirms that it owns that material or has permission to use it and asks Vector Point to publish it.

After full payment, the client receives the ownership or usage rights for the approved final website work described in the Project Agreement. The exact handoff depends on the website platform. Vector Point keeps ownership of its pre-existing tools, processes, reusable code, general know-how, and materials not created specifically for the client.

Fonts, stock media, plugins, software, and other third-party materials remain subject to their own licenses. Vector Point cannot transfer rights that belong to another provider. Any continuing license or subscription cost will be identified before launch when it is known.

Domains

The client retains ownership of its domain and should be listed as the registrant. The client is responsible for keeping registrar access, recovery information, billing, and renewals current. Vector Point may help connect the domain or update DNS records, but a domain renewal is separate unless the Project Agreement expressly includes it.

Hosting and launch

Every website needs hosting. The Project Agreement states who provides the hosting, who pays the provider, who controls the account, and what access or transfer is available. Vector Point can provide managed hosting through a separate care agreement, but that service is not required unless the approved technical setup depends on it.

Launch includes only the connection, checks, and handoff listed in the Project Agreement. Vector Point is not responsible for outages, policy changes, price changes, account suspensions, or discontinued features caused by a domain registrar, host, or other third-party provider.

Maintenance after launch

Ongoing hosting, monitoring, software updates, form checks, support, backups, and content edits are not included after launch unless the client purchases Managed Website Care or another written maintenance service. A care agreement defines its own monthly price, included work, response expectations, cancellation terms, and transfer process.

Cancellation

Either party may end a project by written notice. If the client cancels, the client must pay for work completed through the cancellation date, approved added work, and non-cancellable third-party costs. The Project Agreement determines how the deposit is credited, whether any balance is refundable, and which completed materials are delivered after payment.

Vector Point may pause or end work for nonpayment, extended lack of response, unlawful instructions, abusive conduct, or a material breach of the Project Agreement. When practical, Vector Point will give written notice and an opportunity to correct the problem first.

Warranties and results

Vector Point promises only the work and support written in the Project Agreement. Any correction period for defects is stated there. Vector Point does not guarantee uninterrupted hosting, permanent compatibility with third-party services, search rankings, traffic, leads, calls, sales, revenue, or other business results.

The client is responsible for reviewing names, prices, claims, policies, legal text, accessibility needs, and other business information before approving launch. Vector Point is not a law firm and does not provide legal, tax, or accounting advice.

Limitation of liability

To the fullest extent allowed by law, Vector Point is not responsible for indirect or special losses, lost profits, lost business, lost data, or losses caused by third-party platforms. Vector Point’s total liability for a project or care service will not exceed the amount the client paid Vector Point under the agreement connected to the claim. This limit does not apply where the law does not allow a limitation.

Questions

Questions about these terms may be sent to brendan@vectorpointstudio.com.

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